Step-by-step process for placing an order and receiving delivery with Flora's Cake n More

 

Placing an order with us is simple and straightforward,

We are delighted to take your order anytime and any day and would be happy to deliver as promised. Here is a list of steps that all our orders goes through to ensure we give you the best service possible. 

1. Order Placement:
• Customer browses our website or contacts us via phone, email, or direct message to discuss their order requirements.
• Customer provides details such as product type, flavor, size, design preferences, delivery date, and any special requests.
• Our team assists the customer in selecting the perfect product and finalizing the order details.
  
  Contact us today to place your order: 📞 Call: 08136880549 📧 Email: florascakenmore@gmail.com 💬 DM to order: https://wa.link/ay0qqd

 

2. Confirmation and Payment:
• Once the order details are confirmed, our team provides the customer with a price quote and payment options.
• Customer makes the payment to confirm the order. Payment methods may include bank transfer or online payment.
  
  
  
3. Order Processing:
• Upon receiving payment confirmation, our bakers and decorators begin preparing the order according to the customer's specifications. (According to your specifications)
• We ensure that all ingredients are fresh and of the highest quality, and that each product is crafted with care and attention to detail.
  
  
  
4. Delivery Coordination:
• Our team coordinates with the customer to confirm the delivery address, date, and time.
• We provide updates to the customer regarding the status of their order and estimated delivery time.
  
  
  
5. Packaging and Delivery:
• Once the order is ready, it is carefully packaged to ensure that the products remain fresh and intact during transit.
• Our delivery team ensures that the order is safely transported to the customer's location, whether it's their home, office, or event venue.
  
  
  
6. Delivery and Receipt:
• Upon arrival, our delivery team presents the order to the customer and ensures that it meets their expectations.
• The customer inspects the order and confirms receipt. Any issues or concerns are addressed promptly to ensure complete satisfaction.
  
  
  
7. Feedback and Follow-up:
• After delivery, we follow up with the customer to ensure that they were satisfied with their order and overall experience.
• We welcome feedback and suggestions for improvement, and use this information to enhance our products and services.
  
  
  Use the form link https://forms.gle/sNxg9Qd83eohqCXD8 to submit your feedback to us.